How The Mobile Cigar Lounge Scaled to $1.2M
The Mobile Cigar Lounge is a premium service provider that curates luxury cigar experiences for private events. Specializing in weddings, corporate events, and upscale private
The Mobile Cigar Lounge is a premium service provider that curates luxury cigar experiences for private events. Specializing in weddings, corporate events, and upscale private gatherings, they offer an unparalleled cigar lounge experience that adds sophistication and exclusivity to any occasion.
Niche: Luxury Private Event Services
System Users: 8 (Sales and Operations Team)
Integration: Jotform, Google Sheets
The Challenge
As The Mobile Cigar Lounge expanded, their bespoke sales process became increasingly complex. Their team struggled with:
Inconsistent lead follow-up and sales tracking
Lack of automation, resulting in manual and time-consuming tasks
Disjointed communication within the sales and operations team
Limited scalability due to outdated systems
The Solution
The Business Catalyst designed and implemented a custom CRM solution tailored to The Mobile Cigar Lounge’s unique sales workflow. Key features included:
Streamlined Sales Pipeline
A customized pipeline that automated lead tracking and follow-up.
Automation of Repetitive Tasks
Email sequences, reminders, and client onboarding were fully automated.
Team Collaboration Tools
Improved internal communication and accountability for the 8-member sales and operations team.
Comprehensive Training
Detailed training videos and clear instructions ensured a smooth platform transition and user adoption.
Result
Revenue Growth
Surpassed seven figures, generating over $1.2 million in annual revenue.
Operational Efficiency
Streamlined sales process led to faster client onboarding and smoother sales conversions.
User Adoption
High engagement from the sales team, who now actively use the CRM daily.
Scalable Systems
Positioned for continued growth with scalable, automated systems in place.
By partnering with The Business Catalyst, The Mobile Cigar Lounge transformed its sales process, leading to significant revenue growth and enhanced operational efficiency. The custom CRM solution not only streamlined their workflow but also empowered their team to consistently deliver exceptional client experiences.
Royvon’s success highlights three key lessons for growing businesses:
Because of Lisa, we hit seven figures last year and are on track to surpass that again this year, reaching over $1.2 million.
Joey Mac Dizon
Founder & CEO, The Mobile Cigar Lounge
Lisa
Business Catalyst
Lisa has been an entrepreneur since 1990 with her core focus steadfastly consistently being – “if a job is worth doing, it’s worth doing well”
